We understand your needs because we listen, and care for the success of your business. We know how precious and important your data is in sustaining your business, and allowing us to watch over the vital parts of your business requires that you trust us. We earn that trust by doing what we say and showing integrity, and honesty, in all we do.
Repairs and Upgrades
PC fault diagnostics and fixes for hardware faults for all brand name Desktops, Notebooks and Laptops.
We undertake laptop screen (LCD) crack repair and replacements (new or 2nd user), dc power jack / socket repairs, battery replacement, power supply replacement, CD/DVD drive upgrades, internal and external wireless cards, LAN (wired) network cards, hard-drive replacements, graphics cards, memory (RAM) replacement, motherboard and processor replacements, keyboard damage, touch pad mouse replacement, liquid spillage damage and component level diagnostics – in fact any hardware repair that might be required !
Contact us for a FREE QUOTATION – we have a NO FIX – NO FEE policy, so you really have nothing to loose!
Hardware Maintenance
HindSight IT can provide a comprehensive IT solution for most business and organisations. From a simple business workstation or laptop with word-processing & Internet access to a fully integrated network infrastructure.
HindSight IT has experience with a wide range of networking software from network operating systems to multi-user applications, from small peer to peer networks to large local area networks (LAN) and wide area networks (WAN) for remote access users including terminal services.
What can we offer in the way of Support?
- We are open from 8:30am to 6:00pm GMT or BST Monday to Friday
- We offer telephone, remote access and on-site support
- 4 & 8 hour response hardware contracts for South Wales and Surrounding Areas
- Weekend emergency cover is available on request
What can we offer to you as a Customer?
As a total IT solutions provider, HindSight IT can offer a comprehensive one stop solution for all of your IT requirements, however large or small and whatever the budget – we can help!
Looking to Upgrade?
As technology continues to evolve, upgrading your current system can make a massive a difference to your business and provide better access to your business critical information. Hindsight IT would be pleased to discuss how the latest technologies can benefit your business and would be happy to conduct a FREE business systems Audit on your existing IT and network environment to see if there are any areas we can improve upon.
Home and Business Networking
We provide a range of local and cloud based Networking Solutions ensuring full connectivity at the fastest speeds available – and for not as much money as you would think!
We utilise the latest in Wireless, Wired (Gigabit Networking) and Data over Powerline Technology to get your data to the location you need it – no blackspots and no downtime for your office staff, or guests.
Slow Network Data Speeds? – Contact Us for a free evaluation and see if we can help
We provide tailored network packages to suit your requirements, this can include provision of standard or fibre (FTTC) Internet solutions, Wired, Wireless and Powerline Networking.
If you are in the Hospitality Industry we can provide Wireless Portals allowing you to capture user data, facebook likes or tweets in exchange for internet access – this data can then be used for targeted marketing purposes.
Whatever your network requirements, we have the technology to give you fast and reliable local and WAN Networking.
Data Management
Protect your Data from Accidental Loss, Theft, Malicious Damage, Hardware Failure and Viruses with HindSight IT.
We offer a complete Data Protection Solution which will help protect your valuable data from all of the above threats – And More!
Website Hosted with Us? for just £25 per year we provide a Website Security Package which will prevent your website from getting Hacked, with Daily Backups and 30 Day Retention you can be assured that if there are any problems with your Business Website it will be returned to normal as quickly as possible!
Backup your data every day using our UK Based Cloud Backup Service. We can backup your Exchange Databases, SQL Databases, Server Files as well as personal documents and email with prices starting at just 45p per GB and a compression ratio of around 75% you could be backing up all your critical data for under £10 per month.
We Install and Monitor your AntiVirus Software at NO ADDITIONAL COST for all Support & Maintenance Monthly Contract Customers.
In Addition we provide recovery services online and via Encrypted, Courier Shipped USB Hard Disks for Large Restores following a Critical Failure – getting your business back online as soon as possible.
All your Data is stored in the UK at 2 separate Data Centers – Deleted files can be retained for up to a year – and individual files can be restored immediately via our Online Portal.
IT Consulting
We offer PAYG and Contract based IT Consultancy Services, we can work with you on new projects or come in and resolve existing problems helping you and your staff work smarter (not harder) using the latest technologies and within Budget & On Time.
We work in partnership with a number of leading technology companies and can provide Hardware and Software Solutions whatever your requirements.
Security?
Network Security Issues? Need to protect your data using the latest Encryption Technology? Antivirus or Malware Issues (Including Virus and Malware Removal) and Recovery of Lost or Maliciously Deleted Data? We can help in all these areas and more – we will also provide you with advice on securing your Data and your Network in accordance with Data Protection Laws.
Service and Support
Our services can be provided on an Ad-Hoc Basis or under a rolling 3 month Contract Agreement. We never tie our customers into long term contracts and are clear and transparent with our pricing policy.
We are available for Support when you need us and would be happy to meet to discuss options available to you.
Data Protection
Local (On-Site) and Cloud Based (Off-Site) Backups – or a mixture of both can be provided using the latest technologies including Bare Metal Backups allowing you to recover your Operating System, Files and Software to a completely different PC.
Do you take your data offsite on Laptops or USB Sticks – these should be Encrypted to prevent your data getting into the wrong hands following Loss or Theft – Many industries including Solicitors, IFA’s, HR and Recruitment Companies are obliged by Law to protect their data under the Data Protection Act 1998 – Our Solutions are all FIPS validated and provide 256 bit AES encryption.
We can provide a range of Antivirus and Anti-Malware Solutions, including Sterilisation of Infected Workstations and Laptops – often we can complete this work onsite at your premises.
Help Desk / Remote Support
We provide PAYG and Contract based Helpdesk and Support Solutions.
We offer Email Support, Telephone Support, Remote Assistance and On-Site Fault Resolution ensuring your problem is resolved as quickly as possible with minimum downtime for your staff and your business.
Our Standard response time for contract customers for the most urgent of faults is under 4 business hours – with all other “Non-Urgent” faults usually addressed in under 8 Business Hours – In many Cases we will be with you on the same day you call if we cannot resolve the issue remotely.
No Extra Charges
The price we quote you for support contracts is the price you pay – no addons or additional charges.
If you are a PAYG Customer – No Problem! our pricing is clear and transparent with no nasty surprises
Help with Absolutely Anything
Our Support Solutions provide you with Help and Advice on ABSOLUTELY ANYTHING from simple “HOW DO I?” Type Questions, To Faults and other more technical questions – we are here to help whatever the problem and whatever the time of day.
If you would like a quote, or want to discuss how we could supply you with great business IT services at reasonable prices, then please contact us today on 07988 856053 or 01633 740046 and talk to us about how HindSight IT could help equip your business to operate smoothly and grow without IT headaches or dramas.