Why Us?

Why choose Hindsight IT?

HindSight IT Services is an IT Support company based in Newport, South Wales. We specialise in providing custom IT-Support services, Repairs & Maintenance, Web Site Design, Networking and Bespoke Solutions for Small-Medium Sized businesses and home users in South Wales and the South West of England.

HindSight IT was set-up in September 2000 by Rob Edmunds, Previously Rob had worked for NTL as IT Support Supervisor and played an integral role in the Setup and Running of NTL`s National Consumer Services Callcenter. Rob then went on to work for IBM as a Field Based Project Engineer working for many large Blue-Chip companies accross the UK such as Lloyds TSB, Case New Holland, Pfizer and Thompson Tours to name but a few.

Since Setting up, HindSight IT has provided services to numerous new business startups, as well as many established companies.

Why not give us a ring or drop us an email to find out what HindSight could do for your Business!

Better Coverage

Based in Newport with Offices in Cwmbran we service clients in Newport, Cwmbran, Cardiff, Penarth, Hereford, Coleford, Gloucester, Forest of Dean, Chepstow and the surrounding areas. We prioritise callouts in order of severity so if you have an urgent problem you can be assured we will get to you as soon as possible – wherever you are!

A Wealth of Knowledge and Experience

With over 15 years experience as a Self Employed IT Consultant, and prior to that holding technical positions with ntl: and IBM working for blue chip clients such as Lloyds Bank, Thompson Tours, Case New Holland, GSK and Pfizer Rob Edmunds is a “Time Served” Engineer with enough experience to be confident that the advise you are given, and the services provided will be “On Point” – IT Really is EASIER with HindSight.


The price we quote is the price you pay! Our Pricing is based on the estimated time to complete the job + Hardware/Software costs – if we take longer to complete the job you do not pay more! Our callout rate for the first hour is £45 & VAT with subsequent time onsite agreed in advance at either an hourly rate or a “Per Job” Fixed Price.

We are always available!

Contract Customers benefit from 24/7 availability, we support you regardless of your location (In the Office, On Site with a Client or Working from Home) no matter what time of day or night – Hospitality Industry Clients benefit from support availability during their busiest times (5:30pm-02:00am) so if your EPOS System fails in the middle of an exclusive wedding or party night we are on hand to support you immediately.

In need of IT solutions? Call us today at 07988 856 053

If you would like a quote, or want to discuss how we could supply you with great business IT services at reasonable prices, then please contact us today on 07988 856053 or 01633 740046 and talk to us about how HindSight IT could help equip your business to operate smoothly and grow without IT headaches or dramas.

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